Moving to ProEmails is simpler than many people expect.
Whether you prefer to set everything up yourself or would like some assistance, you can move to your new personalised email address gradually and at a pace that suits you.
Changing your email address may seem like a big task, but it doesn’t have to happen all at once. Most customers begin by setting up their new ProEmails email address using their preferred email application. Once they’re comfortable using it, they gradually update family, friends, businesses and online services over time. There is no requirement to notify everyone on the same day or transfer every account immediately. The transition can be completed in stages, making the process far less stressful and allowing you to continue using your previous email address while introducing your new one.
Your Migration Options
Option 1 – Set It Up Yourself If you’re comfortable setting up email, our ProEmails Support provides step-by-step guides for supported email applications and devices. Option 2 – Guided Assistance If you have questions along the way, our Australian support team is available to provide guidance and help you complete the setup yourself. Option 3 – ProEmails Migration Service If you’d rather leave the technical side to us, our ProEmails Email Migration Service is designed to make moving to your new personalised email address as simple and stress-free as possible. Depending on your current email provider and technical requirements, our team can assist with transferring your existing emails, folders and contacts, configuring your preferred email application and helping you transition to your new ProEmails email address. You can continue using your previous email account while the migration takes place, giving you time to update important contacts and online services at your own pace. For full details about what’s included, visit our Migration Service page.